Privacy Policy

1. Introduction

At noco.io ("we", "our", or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and cloud development environment services.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you register, we collect your name, email address, and password.
• Usage Data: Information about how you use our platform, including features accessed, environments created, and actions taken.
• Environment Data: Configuration files, environment settings, and operational metadata related to your cloud dev environments.
• GitHub Integration Data: When you connect your GitHub account, we access repository information needed to provision and manage development environments.

3. How We Use Your Information

We use your information to:

• Provide and improve our cloud development environment services
• Create and manage your account and organization
• Provision and manage development environments, pods, and preview URLs
• Process transactions
• Send you updates and communications
• Monitor usage patterns to enhance reliability and performance
• Troubleshoot issues and provide support

4. Your Code and Data

Your code is yours. Code that runs in your Noco environments belongs to you. We do not claim ownership of your source code, applications, or any content within your development environments.

We access environment data only as necessary to provide the service — provisioning pods, syncing files, running dev servers, and generating preview URLs. We do not use your code for AI training or any purpose beyond operating your environments.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. Development environments run in isolated Kubernetes pods with network and process isolation. Data in transit is encrypted. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Services

We use third-party services including cloud hosting providers (Google Cloud), analytics tools (PostHog), and communication tools. These third parties have their own privacy policies and may collect information from you.

7. Cookies

We use cookies to maintain sessions, remember preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.

8. Your Rights

Depending on your location, you may have rights to:

• Access personal data we hold about you
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Receive your data in a portable format

To exercise these rights, contact us at privacy@noco.io.

9. Data Retention and Deletion

We retain your personal data only as long as necessary for the purposes described in this policy. Environment data is retained while your environments are active and cleaned up on deletion. Upon account deletion, we will remove your personal data within 30 days.

10. Enterprise Arrangements

Enterprise customers may be eligible for enhanced data protection, including custom data handling agreements, self-hosted deployments, and dedicated support for privacy matters. Contact us at privacy@noco.io.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

12. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect personal information from children under 18.

13. International Data Transfers

We may transfer your data internationally within our cloud infrastructure. We ensure appropriate safeguards are in place for these transfers, including using service providers with adequate data protection measures.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@noco.io.